CRM


At TalTeam Customer Relationship Management encompasses Customer Experience Management, covering various processes across all touch points from initial contact, through purchasing, after sales support, and onto renewal / repurchase. We are a large team of Consultants and Technology experts in Siebel, SalesForce, Pega Systems, SAP and other significant products. We have worked for customers in various areas including Manufacturing, Telecom and other divisions and geographies.

 

SalesForce.com @ TalTeam

TalTeam has dedicated competency on SalesForce.com

We have provided cutting-edge solutions on SalesForce.com and Force.com across sectors such as Banking, Hi-Tech, Manufacturing, Health Care & Life Sciences, Energy & Utilities and Media.

Our SalesForce.com engagement highlights include:

  • Full dimension of SalesForce – Sales, Service, Marketing, Mobile, Social, and Partner Management
  • Global rollouts, multi-lingual deployments
  • Integration with back-end systems including ERPs (SAP, Oracle Apps, JDE), Lotus Notes, BI applications and other legacy applications
  • Integration using Middleware platforms such as WebMethods and WebSphere and ETL tools – Informatica and Ab Initio
  • Shift from Siebel and legacy platforms to SalesForce and Force.com
  • Re-platforming from legacy platforms to Force.com
  • Most of our activities include Agile/Iterative development cycles implemented through a Global Delivery Model.

 

We are well-resourced to face growing customer demand for SalesForce.com solutions with our expertise, depth of knowledge and team strength.


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